Welcome to Cheap Flight Mall Inc. (“we,” “us,” or “our”). By accessing or using our website, mobile applications, and online tools (collectively, the “Service”), you agree to comply with and be bound by these Terms of Service (the “Terms”). Please read these Terms carefully, as they govern your use of our Service and any travel bookings made through it. If you do not agree to these Terms, please do not use our Service.

1. Definitions

• “Service”: The provision of our website, mobile applications, and online tools for finding and booking travel services.
• “Travel Provider”: Airlines, hotels, rental car companies, and other travel service providers available through our Service.
• “Travel Services”: Flights, hotel stays, car rentals, and other travel-related services offered through our Service.
• “You”: The user of our Service, whether as a traveler or a representative booking on behalf of others.

2. Rules and Restrictions

Your booking is subject to:

• These Terms;
• The Travel Provider’s rules and restrictions, including policies on payments, refunds, availability, and penalties;
• Applicable laws and regulations governing travel and tourism.

If you violate any Travel Provider’s rules and restrictions, your booking may be canceled without refund, and you may be liable for any resulting costs.

3. Use of Our Service

You agree that:

• You will use our Service solely for personal, non-commercial purposes.
• You must be at least 18 years old and legally capable of entering contracts.
• All information you provide is accurate, current, and complete.
• You will not make any fraudulent, speculative, or false bookings.
• If you book on behalf of others, you will inform them of the applicable terms and obtain their consent.
• You will safeguard your account credentials and remain responsible for any activity under your account.

Prohibited activities include:

• Using automated tools (e.g., bots, scrapers) to access our Service.
• Circumventing security measures or interfering with our Service’s functionality.
• Engaging in fraudulent or unlawful conduct.

We reserve the right to deny access to our Service for violations of these Terms.

4. Booking and Confirmation

When you book a Travel Service, you will receive a confirmation email detailing your reservation (the “Booking Confirmation”). If you do not receive this within 24 hours, please contact us.

5. Payment and Pricing

5.1 Pricing

• Prices are dynamic and subject to change until a booking is confirmed.
• In cases of pricing errors, we reserve the right to cancel affected bookings and offer a refund or the opportunity to rebook at the correct price.

5.2 Taxes and Fees

• Prices may include applicable taxes and service fees.
• You may be responsible for local taxes imposed by authorities at your travel destination.

5.3 Payment Processing

• Payments may be processed by us or directly by the Travel Provider.
• If a payment is declined, we may cancel your booking.

6. Changes, Cancellations, and Refunds

6.1 By You

• Changes and cancellations are subject to the Travel Provider’s policies.
• Fees may apply for modifications or cancellations.
• No-show bookings may not be eligible for refunds.

6.2 By Us or the Travel Provider

• If a Travel Provider cancels or modifies your booking, we will make reasonable efforts to notify you and offer alternative arrangements or a refund.

6.3 Refund Processing

• Refunds will be issued to the original payment method.
• Processing times vary depending on the Travel Provider and payment method.

7. Travel Requirements and Risks

You are responsible for:

• Ensuring you have valid travel documents (passport, visa, vaccination certificates, etc.).
• Complying with airline and travel provider policies.
• Understanding the risks of travel, including delays, cancellations, and health requirements.

We are not liable for denied boarding or entry due to incomplete or invalid travel documentation.

8. Liability Disclaimer

To the maximum extent permitted by law:

• We provide our Service “as is” without warranties of any kind.
• We are not responsible for any errors, omissions, interruptions, or inaccuracies in Travel Service information provided by Travel Providers.
• We are not liable for any losses, damages, or expenses arising from your use of Travel Services, including cancellations, delays, or service failures by Travel Providers.
• Our liability, if any, will not exceed the total amount paid by you for the affected booking.

9. Intellectual Property

• All content, logos, and trademarks on our Service are owned by us or our licensors.
• You may not copy, modify, distribute, or use our content without prior written permission.

10. User Reviews and Content

By submitting reviews, comments, or other content on our Service, you:

• Grant us a non-exclusive, royalty-free, transferable license to use, modify, and display your content.
• Confirm that your content does not infringe on third-party rights or violate applicable laws.
• Acknowledge that we may remove or modify content at our discretion.

11. Privacy and Data Protection

Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal data. Please review it carefully.

12. Dispute Resolution

If you have a dispute with us:

• Contact our customer service team first to seek resolution.
• If unresolved, disputes may be resolved through arbitration under applicable laws.
• Claims must be brought individually, not as part of a class action.

13. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction]. Any legal disputes shall be resolved in the courts of [Insert Jurisdiction].

14. Updates to These Terms

We may modify these Terms at any time. Continued use of our Service constitutes acceptance of the updated Terms.

15. Contact Us

For questions regarding these Terms, please contact us at:

• Email: info@b2c.sovethos.com
• Phone: +1-416-299-3333
• Address: Unit 101, 50 West Wilmot Street, Richmond Hill, Ontario, L4B 1M5 Canada

By using our Service, you acknowledge that you have read and understood these Terms and agree to be bound by them.